Ambulatory Transportation
Serving Baltimore County & Surrounding Counties
At United Care Link Transportation, our ambulatory transportation service is designed for passengers who can walk independently or need minimal assistance getting in and out of a vehicle.
Transportation That Supports Your Independence
Being able to walk doesn't always mean getting to an appointment or destination is easy. For some passengers, navigating parking lots, getting into a vehicle, or traveling longer distances can be challenging.
Our ambulatory transportation provides the support you need without taking away your independence. Our drivers offer appropriate assistance from your pickup location to your destination, helping make each part of the journey easier, safer, and more comfortable.
Whether you're heading to a routine doctor's appointment, specialist visit, therapy session, or another important destination, you can count on a transportation experience centered around your needs.
Why Choose United Care Link for Ambulatory Transportation?
Professional & Compassionate Drivers
Our drivers understand that passengers may need more than transportation. We provide respectful assistance with patience and genuine care throughout every ride.
Comfortable Transportation
We focus on creating a smooth and comfortable experience so passengers can travel to their appointments without unnecessary stress or discomfort.
Passenger-Focused Service
Every passenger deserves to feel respected and supported. We take the time to understand individual needs and provide assistance accordingly.
Frequently Asked Questions
Q:
Do I need to book my ride in advance?
Unlike Taxis/Cabs or rideshares, United Care Link Transportation is a dedicated Non-Emergency Medical Transportation (NEMT) service, not an on-demand car service. To ensure your ride is safe, properly equipped, and staffed by the right team for your specific needs, ALL rides require a minimum of 24 hours advance notice.
Scheduling ahead allows us to confirm your vehicle type, assign a trained driver, and guarantee an on-time arrival, because your care is too important to leave to chance. We recommend booking as early as possible, especially for recurring appointments like dialysis, chemotherapy, or facility transfers.
Q:
Is United Care Link Transportation licensed and insured in Maryland?
Yes. United Care Link Transportation is a fully licensed and insured Non-Emergency Medical Transportation Provider operating in Maryland. All our vehicles are commercially insured, inspected, and maintained to meet Maryland NEMT standards. All our drivers are background-checked, CPR & PASS-certified, trained in medical readiness, and committed to assisting passengers with care, patience, and professionalism.
Built Around Your Transportation Needs
Medical Appointments
Travel comfortably to doctor visits, specialist appointments, therapy sessions, and other scheduled healthcare services.
Safe Vehicle Entry
Passengers receive assistance getting safely into and out of our vehicles based on their individual mobility needs.
Comfortable Transportation
We provide a smooth and respectful transportation experience designed to help passengers travel comfortably from beginning to end.
Door-to-Door Assistance
Our team provides attentive assistance from your pickup location to your destination, helping make the journey easier for passengers who need additional support.
Frequently Asked Questions
Q:
What is the difference between United Care Link Transportation and an Ambulance?
An ambulance provides emergency medical care and transport for life-threatening situations, it is staffed by paramedics or EMTs and responds to 911 calls. United Care Link Transportation is a non-emergency medical transportation (NEMT) service; we transport patients to and from scheduled medical appointments when they are medically stable but physically unable to drive, use public transit, or manage rideshare services on their own. If you are experiencing a medical emergency, call 911 immediately. For scheduled appointments, dialysis, chemotherapy, and specialist visits, call United Care Link Transportation at (866) 254-8885
Q:
What makes United Care Link Transportation different from Uber, Lyft, or MetroAccess?
Uber and Lyft are general rideshare services; their drivers are not trained for medical transport, cannot assist patients with walkers or wheelchairs, do not enter the home, and have no accountability for medical appointment scheduling. MetroAccess is a shared paratransit service that is routinely unreliable for recurring medical appointments like dialysis. United Care Link Transportation provides dedicated rides with trained drivers who walk to the front door, assist with steps and walkers, handle wheelchairs and stretchers, escort patients to the check-in desk, and wait for the return ride.
Get in touch with us
At United Care Link Transportation, your safety and comfort are our top priorities. Our trained, compassionate drivers are ready to assist you with every ride, ensuring timely pickups and smooth, stress-free transportation.
From medical appointments to everyday trips, we’re committed to providing reliable service for every passenger.
(866) 254-8885
6340 Security Blvd, Ste 100
Monday - Saturday, 6:00 am - 6:00 pm
(Contact for after-hours, Weekend & Holiday services)
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WHEN GETTING THERE MATTERS, HOW YOU GET THERE MATTERS MORE!
Providing compassionate, safe, and reliable non-emergency medical and community transportation throughout your area. From wheelchair & stretcher rides to student transportation and Discharge-Escort Service, every trip is handled with care.
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Contact Us
(866) 254-8885
6340 Security Blvd, Ste 100, Baltimore MD 21207
Monday - Saturday, 6:00 am - 6:00 pm
(Contact for after-hours, Weekends & Holidays services)
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