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About United Care Link Transportation

When Getting There Matters , How You Get There Matters More

At United Care Link Transportation, we’re more than just a ride, we’re a partner in your care journey. We specialize in providing safe, timely, and compassionate non-emergency medical transportation for seniors, individuals with disabilities, and anyone needing dependable transport to appointments, therapy sessions, or community outings.

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Our Commitment at a Glance

When Getting There Matters , How You Get There Matters More

Our Mission

To provide reliable, safe, and compassionate non-emergency medical transportation that ensures every passenger reaches their destination comfortably and on time, while maintaining the dignity and care they deserve.

Our Vision

To become the most trusted NEMT provider known for excellence, integrity, and innovation, creating a transportation experience that promotes independence and peace of mind for every client we serve.

Our Core Values

Compassion: Every ride is guided by empathy and respect.

Reliability: We show up when it matters most.

Safety: Our drivers and vehicles meet the highest safety standards.

Professionalism: We deliver service that reflects care and accountability in every trip.

Every Ride, A Link of Care and Trust

We are committed to delivering the highest standard of NEMT across Baltimore City, Baltimore County (Towson MD, Lutherville MD, Timonium MD, Owings Mills MD, Pikesville MD, Cockeysville MD, Essex MD and many more) Anne Arundel County (Annapolis MD, Severna Park MD, Crofton MD, Arnold MD, Glenburnie MD and many more), Harford County (Bel Air MD, Forest Hill MD, Abingdon MD, Havre de Grace MD and many more), Prince George’s County (Bowie MD, Upper Marlboro MD, Laurel MD, Greenbelt MD and many more), Howard County (Columbia MD, Ellicott City MD, Clarksville MD, Fulton MD and many more), entire Maryland & neighboring States and Airports. Whether you’re headed to a doctor’s appointment, a nursing facility, a rehabilitation center or even a cherished family event, United Care Link Transportation ensures you arrive safely, comfortably and right on time, every time

Why Our Clients Trust Us

At United Care Link Transportation, every journey is a promise, a promise to move you safely, treat you kindly, and arrive with care in every mile.

  1. CPR & PASS Certified Drivers

  2. Door-through-Door Transportation

  3. Bedside-to-bedside Transportation

  4. Buddy/Companion Escort Service (Discharge-Escort)

  5. Compassion-Driven Service

  6. On-Time Pickups, Every Time

  7. Well-Maintained, Wheelchair Accessible Vehicles

United Care Link Transportation Proudly Serves;

  • Private Individuals & Families seeking safe transportation for elderly parents, post-surgical loved ones or anyone unable to safely use a standard Taxi/Cab or rideshare.

  • Caregivers managing recurring medical appointments, dialysis and therapy schedules.

  • Hospital Discharge Coordinators needing reliable, cost-effective non-emergency transport alternative to ambulances.

  • Social Workers & Case Managers coordinating safe transportation for vulnerable patients.

  • Physicians & Outpatient Surgical Centers requiring documented Discharge-Escort compliance for sedation-based procedures.

Frequently Asked Questions

Do you offer Wheelchair Transportation or Stretcher Transportation or Discharge-Escort?

Yes. We provide fully equipped, wheelchair-accessible vans and stretcher-capable vehicles operated by trained, CPR/PASS-certified drivers to ensure every rider’s safety and comfort. We offer DOOR-THROUGH-DOOR TRANSPORT; Unlike standard Cabs/Taxi/Uber that stops at the curb, our team physically assist patients from facility until they're safely home. BEDSIDE-TO-BEDSIDE TRANSPORT; stretcher equipped vans for hospital discharges, transfers & bed-bound patients who must remain reclined or have mobility restrictions from recent surgery. BUDDY/COMPANION-ESCORT SERVICE (DISCHARGE-ESCORT); suitable for sedation-based outpatient procedures like Colonoscopy, Plastic Surgery, Endoscopy & similar same-day procedures. We serve Private Individuals, Caregivers, Discharge Coordinators & Social Workers needing safer alternative to Cabs/Taxis/Uber & more affordable than ambulances.

How Much does Wheelchair & Stretcher Transportion cost?

Wheelchair & Stretcher transportation pricing is not one-size-fits-all; it depends on your trip details like distance, level of assistance and time of service, plus a base fee. The best way to get an accurate cost is a free, no-obligation quote; simply book online or call/text us at 866-254-8885 and we will provide clear pricing with absolutely no hidden fees.

Can I book same-day or immediate ride?

Unlike taxis/Cabs or rideshares, United Care Link Transportation is a dedicated Non-Emergency Medical Transportation (NEMT) service, not an on-demand car service. To ensure your ride is safe, properly equipped, and staffed by the right team for your specific needs, ALL rides require a minimum of 24 hours advance notice.

Scheduling ahead allows us to confirm your vehicle type, assign a trained driver, and guarantee an on-time arrival, because your care is too important to leave to chance. We recommend booking as early as possible, especially for recurring appointments like dialysis, chemotherapy, or facility transfers.

How do I book a ride with United Care Link Transportation?

Booking is simple! REQUEST TRANSPORTATION; For the fastest response fill out the Book-a-Ride form on our website with all your essential trip details. You can also Text/Call us directly on 866-254-8885 to take down all your trip details. WE WILL CONFIRM THE DETAILS; our team reviews your request, confirm availability and follow up with any question. WE PROVIDE A TRANSPARENT QUOTE; you'll receive clear pricing based on the trip type, distance, timing & level of support confirmed. WE PROVIDE THE RIDE & SUPPORT; our trained team arrives, assist client from wherever they are and provide support the entire trip.

Can I book transportation for a family member or patient?

Absolutely. We frequently work with caregivers, families, and medical facilities to coordinate rides for their loved ones or patients. Just share the trip details, and we’ll handle the rest.

Can I book transportation for long-distance trips?

Yes, we provide Out-of-State long distance transportation services ensuring that our passengers are comfortable and safe throughout the journey. It comes with an option for our Buddy-Companion Service, where we provide an attendant (Certified Nursing Assistant CNA) to accompany the passenger when necessary.

Do you offer services for people with special medical conditions?

Yes we specialize in non-emergency medical transportation for individuals with special medical conditions. Whether it’s hospital admissions, post-surgery transport or other health related trips, we provide safe and reliable service tailored to your needs.

What areas do you service?

Baltimore City, Baltimore County (Towson MD, Lutherville MD, Timonium MD, Owings Mills MD, Pikesville MD, Cockeysville MD, Essex MD and many more) Anne Arundel County (Annapolis MD, Severna Park MD, Crofton MD, Arnold MD, Glenburnie MD and many more), Harford County (Bel Air MD, Forest Hill MD, Abingdon MD, Havre de Grace MD and many more), Prince George’s County (Bowie MD, Upper Marlboro MD, Laurel MD, Greenbelt MD and many more), Howard County (Columbia MD, Ellicott City MD, Clarksville MD, Fulton MD and many more), entire Maryland & neighboring States and Airports.

What Payment Methods do You Accept? Are Rides Free?

We are Private-Pay Transportation Service; we do not bill insurance, Medicaid/Medicare or offer free rides. We accept all major credit & debit cards for a simple secured, transparent payment experience with no hidden fees. You'll receive a clear, upfront quote before booking, so you always know exactly what to expect.

Get in touch with us

At United Care Link Transportation, your safety and comfort are our top priorities. Our trained, compassionate drivers are ready to assist you with every ride, ensuring timely pickups and smooth, stress-free transportation.

From medical appointments to everyday trips, we’re committed to providing reliable service for every passenger.

  • (866) 254-8885

  • 6340 Security Blvd, Ste 100

  • Monday - Saturday, 6:00 am - 6:00 pm

    (Contact for after-hours, Weekend & Holiday services)

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WHEN GETTING THERE MATTERS, HOW YOU GET THERE MATTERS MORE!

Providing compassionate, safe, and reliable non-emergency medical and community transportation throughout your area. From wheelchair & stretcher rides to student transportation and Discharge-Escort Service, every trip is handled with care.

Contact Us

  • (866) 254-8885

6340 Security Blvd, Ste 100, Baltimore MD 21207

  • Monday - Saturday, 6:00 am - 6:00 pm

    (Contact for after-hours, Weekends & Holidays services)

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