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(866) 254-8885

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When Getting There Matters,

How You Get There Matters More.

At United Care Link Transportation, we believe that getting to your medical appointments or daily activities shouldn’t be stressful. From routine doctor visits to family events, we’re here to make every ride a positive experience, handled with patience, professionalism, and genuine care.

Comprehensive Transportation Solutions

You Can Trust

United Care Link Transportation offers a full range of non-emergency medical and personal transportation services tailored to your health, comfort, and schedule

Ambulatory Transport

Ambulatory Transport

Our ambulatory transportation is perfect for clients who can walk or need only minimal assistance. Whether it’s a quick check-up or a regular medical visit, we ensure that you arrive safely, comfortably, and on time. Each driver is trained to offer door-to-door support, helping you from your home to your appointment and back, with care and respect every step of the way

Wheelchair Transport

Wheelchair Transport

We take pride in offering fully accessible wheelchair transportation designed to make mobility effortless. Our vehicles are equipped with ramps and secure wheelchair stations to ensure your comfort and safety throughout the ride. Our courteous drivers are CPR and PASS-certified, assisting you from your front door to your destination with the attention and patience you deserve.

Frequently Asked Questions

Q:

Do I need to book my ride in advance?

Unlike Taxis/Cabs or rideshares, United Care Link Transportation is a dedicated Non-Emergency Medical Transportation (NEMT) service, not an on-demand car service. To ensure your ride is safe, properly equipped, and staffed by the right team for your specific needs, ALL rides require a minimum of 24 hours advance notice.

Scheduling ahead allows us to confirm your vehicle type, assign a trained driver, and guarantee an on-time arrival, because your care is too important to leave to chance. We recommend booking as early as possible, especially for recurring appointments like dialysis, chemotherapy, or facility transfers.

Q:

Is United Care Link Transportation licensed and insured in Maryland?

Yes. United Care Link Transportation is a fully licensed and insured Non-Emergency Medical Transportation Provider operating in Maryland. All our vehicles are commercially insured, inspected, and maintained to meet Maryland NEMT standards. All our drivers are background-checked, CPR & PASS-certified, trained in medical readiness, and committed to assisting passengers with care, patience, and professionalism.

Stretcher-Alternative (A Comfortable Alternative to Traditional Stretcher Transport)

Stretcher-Alternative (A Comfortable Alternative to Traditional Stretcher Transport)

For clients who are bed-bound or unable to sit in a standard vehicle, United Care Link Transportation offers a stretcher-alternative solution that changes everything. Our EZ Transport Chair is a unique, multi-purpose marvel; functioning as a Stretcher, Exam-Table, and Transport Chair all in one, so your loved one can be transported in a reclined or fully upright position, facing forward, with confidence and comfort.

This isn't just about mobility, It's about restoring dignity to every ride. Our non-emergency stretcher transport is designed for individuals who need to remain in a horizontal or reclined position during short or long-distance travel, without the cost or clinical intensity of a traditional ambulance stretcher service. Our trained, compassionate staff handles every detail: careful transfers, gentle positioning, and steady accompaniment from door to destination; whether that's a hospital, clinic, rehabilitation center, or specialist's office.

We reduce patient transfers. We reduce transport costs. And we never reduce the level of care. From the moment we arrive to the moment your loved one is safely settled at their destination, we are with them every mile, every step, every need..

School Transportation

School Transportation

We provide dependable and child-friendly school transportation services that give parents peace of mind and students a safe, reliable way to get where they need to be

  • After School Transportation

  • Student Transportation

  • Kids Carpool Services

  • Kids Airport Shuttle

  • Kids Club Transport

Frequently Asked Questions

Q:

Can a family member or caregiver ride along?

Absolutely. We encourage caregivers or family members to accompany the passenger at no additional cost. Just let us know during booking so we can plan the seating accordingly.

Q:

What is the difference between United Care Link Transportation and an Ambulance?

An ambulance provides emergency medical care and transport for life-threatening situations, it is staffed by paramedics or EMTs and responds to 911 calls. United Care Link Transportation is a non-emergency medical transportation (NEMT) service; we transport patients to and from scheduled medical appointments when they are medically stable but physically unable to drive, use public transit, or manage rideshare services on their own. If you are experiencing a medical emergency, call 911 immediately. For scheduled appointments, dialysis, chemotherapy, and specialist visits, call United Care Link Transportation at (866) 254-8885

Buddy/Companion-Escort Service (Discharge Escort)

Buddy/Companion-Escort Service (Discharge Escort)

Many outpatient procedures involving sedation or anesthesia, including Colonoscopy, Endoscopy, Plastic Surgery & other similar same-day procedures, legally and medically requires a Discharge-Escort before a patient can be released. Our Buddy/Companion-Escort Service fulfills this exact requirement. A trained, uniformed companion accompanies the patient from the moment of discharge, ensuring they are never left alone while still recovering from sedation and safely escort & transport them home or their next destination. This service is valuable for patients without immediate family support, individuals undergoing routine outpatient surgery and facilities that require proof of a responsible adult escort before discharge. If your facility or patient has searched for “discharge escort service near me” or “escort for sedation procedures” we are fully equipped to meet that compliance need.

Personal & Community Trips

Personal & Community Trips

We bring flexibility, comfort, and professionalism to every trip, ensuring you reach your destination safely and on schedule, anytime you need us.

  • Special Trips (Dining, Family Gatherings, etc.)

  • Holidays & Recreational Trips

  • Airport Pick-Up & Drop-Off (Airport Transfers)

  • Metro-Wide NEMT Services

Frequently Asked Questions

Q:

Do you provide transportation for non-medical purposes too?

Yes. Beyond medical appointments, we also handle community, personal, and recreational trips, including shopping, family events, church services, and airport transfers.

Q:

What makes United Care Link Transportation different from Uber, Lyft, or MetroAccess?

Uber and Lyft are general rideshare services; their drivers are not trained for medical transport, cannot assist patients with walkers or wheelchairs, do not enter the home, and have no accountability for medical appointment scheduling. MetroAccess is a shared paratransit service that is routinely unreliable for recurring medical appointments like dialysis. United Care Link Transportation provides dedicated rides with trained drivers who walk to the front door, assist with steps and walkers, handle wheelchairs and stretchers, escort patients to the check-in desk, and wait for the return ride.

Medical Appointments & Treatments

Medical Appointments & Treatments

We specialize in wheelchair transportation, stretcher transport, Discharge-Escort & medical transport for seniors, offering safe, dependable and compassionate rides for patients who need more than a standard taxi, cab or rideshare can provide. Whether you’re searching for “NEMT near me”, “non-emergency medical transportation Maryland”, or “handicapped transportation services”, our licensed, insured & NPI-registered company is built to meet your needs with dignity and professionalism. Each trip is handled with discretion, punctuality, and an emphasis on safety, so you can focus on your health

  • Surgical, Dental & Appointments

  • Methadone & Rehab Clinic Visits

  • Bariatric Transportation

  • Routine Dialysis

  • Chemotherapy Sessions

  • Physiotherapy & Occupational Therapy Visits

Get in touch with us

At United Care Link Transportation, your safety and comfort are our top priorities. Our trained, compassionate drivers are ready to assist you with every ride, ensuring timely pickups and smooth, stress-free transportation.

From medical appointments to everyday trips, we’re committed to providing reliable service for every passenger.

  • (866) 254-8885

  • 6340 Security Blvd, Ste 100

  • Monday - Saturday, 6:00 am - 6:00 pm

    (Contact for after-hours, Weekend & Holiday services)

Follow Us

Follow Us

WHEN GETTING THERE MATTERS, HOW YOU GET THERE MATTERS MORE!

Providing compassionate, safe, and reliable non-emergency medical and community transportation throughout your area. From wheelchair & stretcher rides to student transportation and Discharge-Escort Service, every trip is handled with care.

Contact Us

  • (866) 254-8885

6340 Security Blvd, Ste 100, Baltimore MD 21207

  • Monday - Saturday, 6:00 am - 6:00 pm

    (Contact for after-hours, Weekends & Holidays services)

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